I can't find a specific Megavox product in my region.
Certain models may not be available in your geographical region or location depending on the inventory your local distributors carry. If a certain model you are looking for is not available locally, you may search in our online Store or contact us for information about purchasing it.
I’ve just purchased a Megavox product but it failed to register at the site.
All newly purchased Megavox products that are genuine and produced by Megavox Corporation Ltd. can be successfully registered at this official website. There should be no reason that your product cannot be registered other than it is not a brand new (unused) product, or there is missing information on your registration form, or that your product may not be made by us.
Must I register my product ?
It is highly recommended for you to promptly register your new Megavox product at this official site after you purchased it. Please retain all original invoices and/or receipts of your purchase for the registration process. Registration will entitle you to full support as well as other exclusive benefits and special offers in the future from us.
How can I make a product purchase on the website?
You can safely place an order at the official online Store by choosing the Megavox product of your choice. You can add several products to your basket and adjust the quantity before proceeding to payment. Should a product be temporarily unavailable, you will not be able to order the product. To accomplish your order you will be asked to enter your personal data and payment information. You may need to set up an account.
I have forgotten my username and/or password, what do I do?
Simply go to the User Dashboard and click on the “Reset Password” button on the login screen. You will receive instructions to reset your password by your registered e-mail. If you have forgotten which e-mail address you used when signing up then you may need to write to us or contact Customer Service.
How secure is my shopping in the online Store? Is my data protected?
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.
What’s the difference between a Voucher & Promo Code?
A voucher or coupon generally entitles you to a discount. For example a discount can be 20% off the package price up to 100% off the package price (free), it all depends on the offer. A Promo Code is generally used for a one time promotional offer only.
Which methods of payments can I use?
You can pay online by Visa, MasterCard, American Express, PayPal, WeChat Pay or AliPay. If you order from a country that is part of the European Union, prices include Danish VAT at 25%. For all countries outside the EU and USA local charges such as import duties and/ or sales tax may apply. These charges are at your expense and we recommend you to contact your local customs office for more information. For distributor orders, a wire transfer option is offered.
Delivery - How much is it and how long does it take?
Prices cover free shipping for some countries* only. Customers have to pay for all import duties and taxes of their country. All shipments may be shipped from our warehouses in China, Hong Kong or Korea respectively. Please request estimated delivery time from our shipping department. All new products are shipped out with our designated couriers and the estimated delivery times may vary depending on your country and customs issues and are therefore only indicative.
* refer to list for details.
Can I place an order online and pick it up at my local Megavox retailer store?
If a Megavox online product you ordered is listed as available for delivery from / collection from a local distributor near you, it is possible to collect online purchases from them.
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
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